Shipping policy
Last updated: 6 October 2026
PlayzoKids (playzokids.com), operated by M A A GENERAL TRADING L.L.C, ships your order quickly and safely anywhere in the UAE.
| Where we ship | All locations within the UAE |
|---|---|
| Delivery time | 1 to 2 working days from order confirmation |
| Shipping charge | Free on orders of AED 99 or more. AED 15 on orders below AED 99 |
| Working days | Monday to Saturday |
1. Where we ship
We currently ship to all locations within the UAE, across all Emirates, through our courier partners.
2. Shipping charges
| Order value | Shipping charge |
|---|---|
| AED 99 or more | Free |
| Below AED 99 | AED 15 |
The shipping charge is shown at checkout before you pay.
3. Delivery time
Orders are typically delivered within 1 to 2 working days of order confirmation.
- Our working days are Monday to Saturday.
- Orders placed on a Sunday or a public holiday are processed on the next working day.
4. Receiving your order
- Please make sure someone is available at the address you gave us to receive the order.
- If a delivery is missed, our courier partner tries again or contacts you to reschedule.
5. Tracking your order
We send you tracking updates once your order is dispatched.
6. Problems with your order
If your order arrives damaged, or you received the wrong item, see our Return Policy. We make it right at no cost to you.
7. Contact us
For any question about your delivery, contact us with your order number:
PlayzoKids, operated by M A A GENERAL TRADING L.L.C
Shop No. 40-1, Yousif Yaqoub Yousif Al Serkal Building, Al Muhaisnah 4, Dubai, United Arab Emirates
Our other policies
Return PolicyPrivacy PolicyTerms and ConditionsBrand and Trademark Disclaimer